Privacy Policy

Introduction

Alpen Möbel ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, and any details you provide when submitting inquiry forms.
• Technical Data: IP address, browser type, operating system, and browsing behavior collected automatically through cookies and similar technologies.
• Communication Records: Records of correspondence if you contact us directly.

How We Use Your Information

Your personal data may be used for the following purposes:

• To respond to your inquiries and provide requested services
• To improve our website and user experience
• To send relevant communications about our services, with your consent
• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Your consent, where you have provided it
• The necessity to perform a contract or take pre-contractual steps
• Our legitimate interests in operating and improving our business
• Compliance with legal obligations

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Inquiry data is typically retained for two years unless you request earlier deletion.

Data Sharing

We do not sell your personal data. We may share your information with:

• Service providers who assist in website hosting and analytics
• Professional advisors when required
• Authorities when legally required

Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

International Transfers

Your data is primarily processed within Switzerland and the European Economic Area. If data is transferred outside these regions, we ensure appropriate safeguards are in place.

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Contact Us

For questions about this privacy policy or to exercise your rights, please contact us at:

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.